Refund Policy
Effective date: October 13, 2026
30-day money-back guarantee
If you are not satisfied with your purchase for any reason, you can request a full refund within 30 days of the purchase date.
How to request a refund
Email support@donedoc.site from the address you used at checkout (or include it in your message), along with the purchase date and the document you bought.
How refunds are paid
Refunds are issued to your original payment method through Stripe. Depending on your bank, the credit usually appears within 5–10 business days.
No subscriptions
DoneDoc never charges recurring fees, so there is nothing to cancel.